Privacy Policy

Effective Date: July 13, 2026

At The Caroline Lane Collective ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your information when you visit our website, purchase products, consign items, or otherwise interact with our business.

Information We Collect

Personal Information

When you place an order, sign up as a consignor, subscribe to our emails, or contact us, we may collect:

Name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely by our payment providers)
Social media usernames (when applicable)

Consignor Information

If you consign with us, we may also collect:

Payment details for consignor payouts (such as Venmo, PayPal, or other approved payment methods)
Inventory information
Sales history
Communication regarding your consignment account

Website Information

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type
Device information
Pages visited
Time spent on our website
Referring website
Cookies and similar technologies

How We Use Your Information

We use your information to:

Process and fulfill orders
Ship products
Manage consignor accounts
Issue consignor payouts
Respond to customer service inquiries
Improve our website and shopping experience
Send promotional emails (only if you choose to receive them)
Prevent fraud and protect our business
Comply with applicable laws and regulations

Payment Information

We do not store your complete credit or debit card information.

Payments are securely processed through trusted third-party payment providers. Please review the privacy policies of those providers for additional information regarding payment processing.

Cookies

Our website may use cookies and similar technologies to:

Remember your preferences
Improve website functionality
Analyze website traffic
Measure marketing performance

You may disable cookies through your browser settings; however, doing so may affect certain website features.

Email Marketing

If you subscribe to our email list, you may receive:

New arrivals
Live sale announcements
Promotions
Product updates
Business news

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third-party service providers that help us operate our business, including:

Payment processors
Shipping carriers
Website hosting providers
Email marketing providers
Accounting or bookkeeping services
Legal authorities when required by law

These providers may only use your information as necessary to perform services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information.

While we strive to protect your information, no method of electronic storage or internet transmission is 100% secure. Therefore, we cannot guarantee absolute security.

Children's Privacy

Our website is intended for adults purchasing children's clothing.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it.

Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information (subject to legal recordkeeping requirements)
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices or content of those third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal obligations.

Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

The Caroline Lane Collective

Email: shoptheclc@gmail.com

Website: shoptheclc.com

We are committed to protecting your privacy and are happy to answer any questions regarding our data practices.